What are our trade-in conditions?Updated a year ago

We accept to buy back the bicycle at the shared trade-in price if it is a functional bicycle that shows normal signs of use.

What is a functional bicycle?

• The bike offers the possibility to switch between the different assistance levels, pedal without making suspicious noise up to 20 miles per hour, without error codes.
• The bicycle has a working display
• The bicycle has no cracks in the frame.
• The bicycle has at least 1 key and charger.
• What are normal signs of use?
• The bicycle has no cracks in the frame and frame shows normal wear of consumable parts (Brake Pads, Cables, Chain, Tires, Pedals and Normal transmission wear).

What are normal signs of use?

The bicycle has no cracks in the frame and frame and normal wear of consumable parts (Brake Pads, Cables, Chain, Tires, Pedals and Normal transmission wear).

In which case can the purchase price be revised?

• Serious electronic problem (the electrical assistance does not work normally).
• Missing electronic equipment (e.g. key, charger, screen, battery).
• Visible shock to battery or motor.
• Non-functional transmission (broken cassette, crankset or shifter).
• Non-functional brakes (warped disc, damaged caliper, broken lever).
• Broken or bent wheel.

What should I do if the bicycle shows one of these problems?

• Or you do the repairs yourself and deduct these costs from the purchase of the bicycle. For example, for a bicycle with an acquisition price of $1000 but with $300 in repairs, you buy the bicycle back for $700, do the repairs yourself and we then buy it for $1000.
• Or you do not carry out the repair yourself and we use this quote to estimate our repair costs and adjust the repair price accordingly. For example, for a bicycle with a purchase price of $1000 but for which you estimate that $300 worth of repairs need to be made, you buy the bicycle back for $700, we will then buy the bicycle from you for $700 and we will even carry out repairs. of an estimated amount of $300.